SDS emergency telephone numbers by country
Section 1.4 of a safety data sheet carries an emergency telephone number. Below are the official poison centres and national helplines we could read in each country, what the country’s own sources say about using them in section 1.4, and where every number comes from.
26 countries · 53 lines Last checked 15 October 2026 Official sources only
How to read this page
- The rule for each country. Each country starts with what its official sources say about the number in
section 1.4, with a link and the date we read it.
- Poison-centre number allowed
- The poison centre’s number can be used in section 1.4, usually under conditions such as notification or an agreement; see the note.
- National number named
- An official source names a national body or number for section 1.4. Whether using it is mandatory differs by country; see the note.
- No rule found
- No official page was found that sets a rule for the emergency number in section 1.4. This reports what we could read, not that no rule exists.
- Own number required
- The supplier must state its own emergency number; a national poison-centre number alone does not meet the rule.
- Rule for transport papers
- The rule found applies to dangerous-goods transport papers, not to section 1.4 of a safety data sheet.
- “For section 1.4” on each line. How the service itself, or the official source, relates the line to
safety data sheets.
- Agreement needed
- The service offers its number for safety data sheets only under an agreement or after notification; ask the service.
- Named for section 1.4
- The source names this service or number for use in section 1.4 of safety data sheets.
- Public line
- A line open to the public. The source does not say the number may be used in a safety data sheet.
- Listed in an official register
- The number is listed in an official register of poison centres. The source does not say whether it may be named in a safety data sheet.
- Line for health professionals
- A line the service prints for health professionals.
- Reporting line
- Takes reports of releases; it gives no product or medical advice.
- The check label on each number.
- Confirmed
- The number was read on an official page of the service or its authority.
- Official source, may be out of date
- The number comes from an official page that is old or carries no date.
- Before you print a number on a safety data sheet. Numbers change. Open the source page next to the number, and ask the service whether it agrees to be named in section 1.4. This page is a reading aid, not legal advice.
Countries
| Country | What the sources say about section 1.4 | Lines |
|---|---|---|
| Austria | Poison-centre number allowed | 1 |
| Belgium | National number named | 1 |
| Croatia | No rule found | 2 |
| Cyprus | National number named | National number only |
| Czechia | Poison-centre number allowed | 1 |
| Denmark | No rule found | 1 |
| Estonia | National number named | 1 |
| Finland | Poison-centre number allowed | 1 |
| France | National number named | 1 |
| Germany | Own number required | 7 |
| Greece | No rule found | 1 |
| Hungary | National number named | 1 |
| Iceland | National number named | 1 |
| Ireland | Poison-centre number allowed | 2 |
| Italy | National number named | 10 |
| Lithuania | No rule found | 1 |
| Luxembourg | National number named | 1 |
| Malta | No rule found | 1 |
| Netherlands | National number named | 1 |
| Norway | National number named | 1 |
| Poland | No rule found | 8 |
| Portugal | No rule found | 1 |
| Slovakia | National number named | 1 |
| Spain | National number named | 2 |
| Sweden | National number named | 3 |
| United States | Rule for transport papers | 2 |
Austria
Poison-centre number allowed. Chemicals Act (ChemG 1996) section 25(4), consolidated version of 15 October 2026: the safety data sheet must be in German and, for products placed on the market in Austria, section 1.4 must name an emergency information service that answers in German round the clock. The text does not name the Poisons Information Centre (VIZ). The Environment Agency helpdesk names the VIZ as an option for firms that cannot run their own service; the VIZ offers its number under a paid agreement whose annual fee depends on the number of safety data sheets. An earlier version of the Act, in force until July 2018, required the VIZ number; the current version does not.
Source ↗ · read 15 October 2026
-
Poison centre
Poisons Information Centre (VIZ)
Gesundheit Österreich GmbH
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Agreement needed. The VIZ offers its round-the-clock German-language number for section 1.4 under a paid agreement (the annual fee depends on the number of safety data sheets; no figures are given). It says safety data sheets not sent to it limit its ability to advise.
Confirmed Source ↗ checked 15 October 2026
Belgium
National number named. The Belgian Poison Centre says in its own FAQ (18 July 2025) that the number of an official advisory body is given in section 1.4 where one exists in the Member State of supply, that it fills this role for Belgium, and names its public number for that section, free and open round the clock. No Belgian government text on an own-number or language requirement was found; the health ministry pages could not be read.
Source ↗ · read 15 October 2026
-
Poison centre
Belgian Poison Centre (Centre Antipoisons / Antigifcentrum)
Centre Antipoisons, foundation of public utility
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. The FAQ of the Centre says to enter this number in section 1.4 for Belgium. The same number also takes calls about animals (stated hours for animals: weekdays 8:00-16:00, weekends and holidays 10:00-16:00).
- Cost:
- Free number according to the Centre.
Confirmed Source ↗ page dated 18 July 2025 checked 15 October 2026
Croatia
No rule found. The 2009 rulebook on the content of safety data sheets, which said section 1.4 should give the company number and/or that of the competent official advisory body, was repealed by the Chemicals Act (Official Gazette 18/2013), which says a safety data sheet must be completed as Regulation (EC) 1907/2006 prescribes. No separate Croatian rule on the emergency number in section 1.4 was found. The page of the Croatian Institute of Public Health says a safety data sheet must be entirely in Croatian and describes a separate Croatian filing with a fee.
Source ↗ · read 15 October 2026
-
Poison centre
Poison Control Centre (Centar za kontrolu otrovanja)
Institute for Medical Research and Occupational Health (IMI), Zagreb
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. A notice of 7 March 2022, signed by the head of the Centre, says the line is available to health workers and the public 24 hours a day, every day. The main page describes it as mainly for health institutions and staff and also open to citizens and users abroad. Neither page ties the number to safety data sheets.
Confirmed Source ↗ page dated 7 March 2022 checked 15 October 2026
-
Poison centre
Toxicology Service on-call line (HZJZ)
Croatian Institute of Public Health (HZJZ)
- Hours:
- 24 hours, 7 days a week. Labelled on-call round the clock, for emergencies only.
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register. Listed among the contact numbers of the Toxicology Service and not tied to section 1.4. The Service keeps the mixtures database used by the Poison Control Centre. The page shows no date.
Official source, may be out of date Source ↗ checked 15 October 2026
Cyprus
National number named. The Department of Labour Inspection says suppliers must put the Cyprus Poison Centre number in section 1.4 for products on the Cyprus market; the number is free and for health or medical emergencies only. The Greek-language safety data sheet must be uploaded with each notification. The page does not say who runs the service or its hours, and does not say whether an own number of the supplier may be added. Two other pages of the Department state that 1401 operates 24 hours a day, 7 days a week; neither carries an update date, and no page read names the operator.
Source ↗ · read 15 October 2026
Czechia
Poison-centre number allowed. Ministry of Health guidance (version of 20 April 2021) says the Toxicological Information Centre (TIS) is the Czech body that receives hazardous-mixture information and recommends that suppliers list its contact details in safety data sheets; it is not a mandatory own-number rule. A 2015 presentation of the National Institute of Public Health says that where a Member State has an official advisory body its number is stated, that the number is for threats to life and health only, and that the text must be in Czech (older source).
Source ↗ · read 15 October 2026
-
Poison centre
Toxicological Information Centre (TIS)
Department of Occupational Medicine, General University Hospital in Prague and First Faculty of Medicine, Charles University
- Hours:
- 24 hours, 7 days a week. Stated on the page of the hospital; the site of the centre gives no hours.
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. Ministry of Health guidance (2021) recommends listing the Centre in safety data sheets and notes that some suppliers cite it in section 1.4 for industrial-use mixtures; it is not mandatory.
Confirmed Source ↗ checked 15 October 2026
Denmark
No rule found. The Danish Environmental Protection Agency pages (updated November 2025) set no rule for the number in section 1.4; the only language rule found is that safety data sheets must be available in Danish. Giftlinjen is described as the poison information service that receives mixture data under Article 45 CLP.
Source ↗ · read 15 October 2026
-
Poison centre
Giftlinjen (Danish Poison Line)
Bispebjerg Hospital, Department of Clinical Pharmacology (Capital Region)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. National service; covers Denmark, Danish ships, the Faroe Islands and Greenland; does not advise on animals; waits may be long. The page says nothing about safety data sheets.
Confirmed Source ↗ page dated 19 May 2025 checked 15 October 2026
Estonia
National number named. The Health Board has a page titled "Data for Section 1.4 of Safety Data Sheet" (updated 8 November 2024) that gives the Poison Information Centre numbers and the national number 112 for use there. It states no requirement for an own number, language or conditions of use. A separate page for chemical manufacturers recommends printing the Centre number on products and says adding it is free.
Source ↗ · read 15 October 2026
-
Poison centre
Poison Information Centre (Mürgistusteabekeskus)
Health Board (Terviseamet)
16662 (from abroad +372 794 3794)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. The Health Board page "Data for Section 1.4 of Safety Data Sheet" gives this number and 112 for use in the section; a page for manufacturers recommends printing 16662 on products and says adding it is free.
- Cost:
- The Health Board page (updated 8 November 2024) says the line is free of charge for all callers. The site of the service itself says the operator charges for the call: one page lists operator rates valid from 1 January 2024, others speak of the local-call rate or the normal tariff.
Confirmed Source ↗ page dated 8 November 2024 checked 15 October 2026
Finland
Poison-centre number allowed. HUS says importers may print the number of the Poison Information Centre on packaging and safety data sheets as the emergency contact, free of charge, provided the mixture is notified to the Centre (page updated 1 November 2024). The page does not mention section 1.4, opening hours or which of its numbers to use. Tukes says safety data sheets must be in Finnish and/or Swedish depending on the recipient and does not address the emergency number.
Source ↗ · read 15 October 2026
-
Poison centre
Poison Information Centre (Myrkytystietokeskus)
HUS Helsinki University Hospital
0800 147 111 (free), 09 471 977 (standard rate)
- Hours:
- 24 hours, 7 days a week. Open every day of the year; authorities and media are served on weekdays 8:30-15:00.
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. HUS says importers may print the number of the Centre on packaging and safety data sheets as the emergency contact, free of charge, if the mixture is notified to the Centre.
- Cost:
- The 0800 number is labelled free of charge, the 09 number standard rate.
Confirmed Source ↗ page dated 27 August 2026 checked 15 October 2026
France
National number named. The INERIS REACH helpdesk page gives the ORFILA number for section 1.4 of French safety data sheets. Since 12 October 2023 CAPTV runs it: the call is routed to the nearest poison centre, 24 hours a day, 7 days a week.
Source ↗ · read 15 October 2026
-
National helpdesk
ORFILA number (CAPTV)
CAPTV (Centre AntiPoison et de ToxicoVigilance), since 12 October 2023
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Callers not stated
- For section 1.4:
- Named for section 1.4. Given on the INERIS REACH helpdesk page as the number for section 1.4 of French safety data sheets. The call is routed to the nearest poison centre.
- Cost:
- Free medical advice; the cost of the call is not included.
Confirmed Source ↗ checked 15 October 2026
Germany
Own number required. BAuA REACH-CLP-Biozid Helpdesk: the supplier states its own emergency number in section 1.4, with qualified medical advice in German. The BfR number and the general numbers 112 and 116117 are not sufficient. The number of one of the seven poison centres is offered as a paid service under a contract; a contract with any third party on the same terms works too. The BAuA page still names Regulation 2015/830 as the current Annex II, which Regulation 2020/878 replaced, so it may not have been updated.
Source ↗ · read 15 October 2026
-
Poison centre
Poison centre Berlin (Giftnotruf der Charité)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
-
Poison centre
Poison centre Bonn
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
-
Poison centre
Poison centre Erfurt (GGIZ; Länder MV, SN, ST, TH)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
-
Poison centre
Poison centre Freiburg
- Hours:
- 24 hours, 7 days a week. The emergency line is staffed round the clock; general enquiries by telephone Monday to Friday 9:00-12:00 and 14:00-16:00.
- Who may call:
- Public
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
-
Poison centre
Poison centre Göttingen (GIZ-Nord; Länder HB, HH, NI, SH)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
-
Poison centre
Poison centre Mainz (Länder RP, HE, Saarland)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
-
Poison centre
Poison centre Munich
- Hours:
- 24 hours, 7 days a week. The emergency line is staffed round the clock; general enquiries by telephone Monday to Friday 9:00-15:00.
- Who may call:
- Public and health professionals
- For section 1.4:
- Agreement needed
Confirmed Source ↗ page dated 22 July 2026 checked 15 October 2026
Greece
No rule found. The letter of the General Chemical State Laboratory of 22 December 2020 does not mention section 1.4; it says the Poison Centre was to be added as a national body with access to the ECHA notification database, pending a ministerial decision. No Greek page found sets a rule for the emergency number or the language of the sheet.
Source ↗ · read 15 October 2026
-
Poison centre
Greek National Poison Information Centre
P. and A. Kyriakou Children Hospital, Athens (Ministry of Health)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. Page of the Ministry of Health: the centre works 24 hours a day, 7 days a week and gives guidance on poisoning to doctors, hospitals and the public. The contact page of the hospital prints the same number for the line that works every day and hour, and the 2019 hospital PDF and the ECHA table give it too. No page read ties the number to safety data sheets.
- Cost:
- The Ministry page says the information is provided free of charge.
Confirmed Source ↗ checked 15 October 2026
Hungary
National number named. The page of the Health Toxicology Information Service (NNGYK) says its number must be printed in section 1.4 of safety data sheets for hazardous substances and mixtures marketed in Hungary; the legal text itself was not checked.
Source ↗ · read 15 October 2026
-
Poison centre
Health Toxicology Information Service (ETTSZ)
National Center for Public Health and Pharmacy (NNGYK)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. The page says this number must be printed in section 1.4 of safety data sheets for hazardous substances and mixtures marketed in Hungary.
- Cost:
- Free, and callable only from within Hungary according to the page.
Confirmed Source ↗ checked 15 October 2026
Iceland
National number named. The FAQ of the Environment and Energy Agency says a safety data sheet written in English must include Icelandic emergency-response information in section 1.4 and names the Poison Centre at the University Hospital with its number. The FAQ states this for English-language sheets only; another agency document says sheets from suppliers must be in Icelandic.
Source ↗ · read 15 October 2026
-
Poison centre
Poison Information Centre (Eitrunarmiðstöð)
Landspítali University Hospital
- Hours:
- 24 hours, 7 days a week. Open all year; clinical pharmacists answer 08:00-20:00 and the emergency department covers other hours.
- Who may call:
- Public
- For section 1.4:
- Named for section 1.4. The Environment and Energy Agency names this number for section 1.4 in its FAQ for English-language safety data sheets. The page says to call 112 in an emergency.
Confirmed Source ↗ checked 15 October 2026
Ireland
Poison-centre number allowed. The National Poisons Information Centre (NPIC) states that a poison-centre emergency number is obligatory in section 1.4 for notified hazardous mixtures and that an additional external number may be added. Its number can be used only after notification, a signed agreement and indemnity, and an annual retainer (EUR 650 excluding VAT per company, EUR 200 for companies notifying fewer than 10 products; the page prints no date). Suppliers should state that the NPIC line is open from 8 am to 10 pm every day.
Source ↗ · read 15 October 2026
-
Poison centre
National Poisons Information Centre, public line
NPIC, Beaumont Hospital, Dublin
- Hours:
- Limited hours. The contact page says 8 am to 10 pm every day; the page for the public states no hours.
- Who may call:
- Public
- For section 1.4:
- Agreement needed. The NPIC pages do not say which number goes in section 1.4. They say NPIC supplies the number for the sheet after notification, a signed agreement and indemnity, and an annual retainer (EUR 650 excluding VAT per company, EUR 200 for companies notifying fewer than 10 products).
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
NPIC Healthcare Professional Poisons Line
NPIC, Beaumont Hospital, Dublin
- Hours:
- 24 hours, 7 days a week. Staffed in Dublin 8 am to 10 pm; calls outside those hours transfer to the UK National Poisons Information Service. The contact page says 24 hours.
- Who may call:
- Health professionals only
- For section 1.4:
- Line for health professionals. The contact page prints the number as text: "Healthcare professionals: Call 01 809 2566 or 01 837 9964 (24 hours)". The professionals page shows 01 809 2566 in image alt text only.
Confirmed Source ↗ checked 15 October 2026
Italy
National number named. The register of the Istituto Superiore di Sanità lists ten poison centres (CAV) with their numbers. The page carries the version mark v. 13/02/2017. It does not say which of the centres may be named in section 1.4 of a safety data sheet.
Source ↗ · read 15 October 2026
-
Poison centre
Poison centre Rome, Bambino Gesù Paediatric Hospital (CAV)
- Hours:
- Hours not stated
- Who may call:
- Public and health professionals
- For section 1.4:
- Listed in an official register. The page says the number is "always active" ("sempre attivo") for poisoning and intoxication emergencies and names families, general and hospital doctors and health facilities of any region as callers.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Poison centre Foggia, Azienda Ospedaliero-Universitaria (CAV)
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register
Official source, may be out of date Source ↗ page dated 13 February 2017 checked 15 October 2026
-
Poison centre
Poison centre Naples, A. Cardarelli Hospital (CAV)
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register
Official source, may be out of date Source ↗ page dated 13 February 2017 checked 15 October 2026
-
Poison centre
Poison centre Rome, Policlinico Umberto I (CAV)
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register
Official source, may be out of date Source ↗ page dated 13 February 2017 checked 15 October 2026
-
Poison centre
Poison centre Rome, Policlinico A. Gemelli (CAV)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Listed in an official register
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Poison centre Florence, Careggi Hospital (CAV)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Listed in an official register
Confirmed Source ↗ page dated 7 January 2026 checked 15 October 2026
-
Poison centre
Poison centre Pavia, National Centre of Toxicological Information (CAV)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Listed in an official register
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Poison centre Milan, Niguarda Ca' Granda Hospital (CAV)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register. The same number is listed in the register of the Istituto Superiore di Sanità.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Poison centre Bergamo, Papa Giovanni XXIII Hospital (CAV)
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register
Official source, may be out of date Source ↗ page dated 13 February 2017 checked 15 October 2026
-
Poison centre
Poison centre Verona, Azienda Ospedaliera Universitaria Integrata (CAV)
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register
Official source, may be out of date Source ↗ page dated 13 February 2017 checked 15 October 2026
Lithuania
No rule found. No Lithuanian official page was found on whether a national-language service or an own number is required for section 1.4. The Environmental Protection Agency is the Article 45 CLP body but does not run the poison line; the line is run by the State Medicines Control Agency.
Source ↗ · read 15 October 2026
-
Poison centre
Pharmacovigilance and Poison Information Department
State Medicines Control Agency (VVKT), Ministry of Health
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. The page says nothing about safety data sheets. The Environmental Protection Agency, which receives product notifications, does not run the line.
Confirmed Source ↗ page dated 8 April 2026 checked 15 October 2026
Luxembourg
National number named. Luxembourg has no poison centre of its own; since an agreement of 2 June 2015 the Belgian Poison Centre serves it. The Belgian centre names a separate Luxembourg number for section 1.4 (free, round the clock). No Luxembourg authority page read states a rule for the emergency number in section 1.4.
Source ↗ · read 15 October 2026
-
Poison centre
Belgian Poison Centre, Luxembourg line
Belgian Poison Centre, under an agreement of 2 June 2015 with the Luxembourg Ministry of Health
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. The FAQ of the Belgian Centre lists this number for section 1.4 for Luxembourg; the ministry pages call it the poison-centre number and do not mention safety data sheets.
- Cost:
- Free according to the ministry and the Centre.
Confirmed Source ↗ page dated 28 July 2025 checked 15 October 2026
Malta
No rule found. No official page found says anything on section 1.4. The FAQ and charter of the Malta National Poisons Centre do not address safety data sheets or labels, and the helpdesk page of the competent authority does not either.
Source ↗ · read 15 October 2026
-
Poison centre
National Poisons Helpline (Malta National Poisons Centre)
Government of Malta, Malta National Poisons Centre
1774 (from abroad +356 2559 4600)
- Hours:
- Limited hours. Helpline 08:00-20:00 every day including Sundays and public holidays; clinical toxicologists advise doctors 24 hours a day (no separate number listed). Outside helpline hours the page directs the public to a health centre or A&E.
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. The page says nothing about safety data sheets.
Confirmed Source ↗ checked 15 October 2026
Netherlands
National number named. NVIC (UMC Utrecht) is the Dutch body appointed under Article 45 CLP. Its page says the number is stated in the safety data sheet, is for professional responders and medical personnel only, and needs the note "Only for the purpose of informing medical personnel in case of acute intoxications" next to it. It must not be used on labels.
Source ↗ · read 15 October 2026
-
Poison centre
NVIC (Nationaal Vergiftigingen Informatie Centrum)
UMC Utrecht
- Hours:
- Hours not stated
- Who may call:
- Health professionals only
- For section 1.4:
- Named for section 1.4. The page asks for the note "Only for the purpose of informing medical personnel in case of acute intoxications" next to the number. The number must not be used on labels.
Confirmed Source ↗ checked 15 October 2026
Norway
National number named. The Norwegian Environment Agency says the emergency number must be given in section 1.4 and that safety data sheets must be in Norwegian, without naming a number. The Poisons Information Centre page on helsenorge.no (2020) tells producers and importers to enter its number in section 1.4 because it is the only poison centre in Norway.
Source ↗ · read 15 October 2026
-
Poison centre
Giftinformasjonen (Norwegian Poisons Information Centre)
Norwegian Institute of Public Health (FHI)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. The page of the Institute (FHI) for the service gives this number and says to call around the clock; it shows no date. The helsenorge.no page for producers and importers (29 June 2020) says to enter this number in section 1.4 because it is the only poison centre in Norway.
Confirmed Source ↗ checked 15 October 2026
Poland
No rule found. No Polish page was found that sets a rule for section 1.4 of a safety data sheet. The sanitary inspectorate pages only name the emergency telephone number as a section heading and say the text must be in Polish, without saying whether that covers the telephone service; the EU rules for section 1.4 apply directly and no additional Polish rule was found. The Bureau for Chemical Substances is the Article 45 CLP body and its pages carry no emergency number. Several toxicology units run services of their own; the Kraków unit sells a dedicated emergency number for safety data sheets by contract.
Source ↗ · read 15 October 2026
-
Poison centre
Poison centre Kraków (Toxicology Information and Laboratory Analysis Unit)
Jagiellonian University Medical College
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. The page says nothing about using this number in a safety data sheet. The unit separately offers a dedicated emergency number for safety data sheets to manufacturers, importers and distributors, by contract and on request; a toxicology doctor answers it round the clock.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Poison information centre Poznań (Toxicology Department, Raszeja Hospital)
Franciszek Raszeja City Hospital
- Hours:
- Hours not stated
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. Printed as the emergency telephone of the department, which keeps 24-hour duty as a supervisory centre for acute poisonings in the Wielkopolskie, Lubuskie and Zachodniopomorskie regions; the page does not say which of its numbers is staffed round the clock. The page names doctors, rescuers, health workers, chemical-safety institutions and the general public as users.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Pomorskie Toxicology Centre, Gdańsk
Pomorskie Centrum Toksykologii Sp. z o.o.
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register. Printed with the label "Alarm" on the list of toxicological information centres of the Office for Registration of Medicinal Products. The page carries no date and matches an archived copy from 2015; it was not cross-checked on the centre own site, which could not be read. The page of the clinical toxicology department of the Medical University of Gdańsk (updated 3 March 2021) prints the same number labelled "lekarze" (physicians) and says the department works closely with the Pomorskie Toxicology Centre, the regional clinical toxicology centre since 2008.
Official source, may be out of date Source ↗ checked 15 October 2026
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Poison centre
Poison control centre Warsaw (Ośrodek Kontroli Zatruć), Halinów
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Listed in an official register. Printed with the label "Alarm" on the list of toxicological information centres of the Office for Registration of Medicinal Products. The page carries no date and matches an archived copy from 2015; no site of the centre itself was found.
Official source, may be out of date Source ↗ checked 15 October 2026
-
Poison centre
Toxicology unit Łódź (Central Clinical Hospital of the Medical University)
Centralny Szpital Kliniczny Uniwersytetu Medycznego w Łodzi
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Callers not stated
- For section 1.4:
- Line for health professionals. Printed as the round-the-clock toxicology duty line. The unit page describes the service as support for doctors treating patients in other facilities; the duty page does not say whether others may call. A second number for the toxicologist on-site hours (7:30-15:00) is not listed here.
Confirmed Source ↗ page dated 2 September 2025 checked 15 October 2026
-
Poison centre
Toxicology information line, Clinical Toxicology-Cardiology and Internal Diseases Ward, Lublin
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. The page offers round-the-clock telephone toxicology information to other care facilities and to private individuals. The hospital name is not stated on the page.
Confirmed Source ↗ page dated 11 June 2026 checked 15 October 2026
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Poison centre
Toxicology Ward with Acute Poisoning Centre, Sosnowiec
Wojewódzki Szpital Specjalistyczny nr 5 im. św. Barbary
32 368 21 16 (also +48 538 81 99 61)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Callers not stated
- For section 1.4:
- Line for health professionals. The unit page says doctors are on duty round the clock and addresses doctors of healthcare facilities; it does not say whether the public may call. It also prints 32 368 20 00 ext. 2116.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Toxicology and Internal Diseases Ward, Wrocław (Marciniak Hospital)
Dolnośląski Szpital Specjalistyczny im. T. Marciniaka – Centrum Medycyny Ratunkowej
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Health professionals only
- For section 1.4:
- Line for health professionals. The page invites doctors from other facilities to call for advice.
Confirmed Source ↗ checked 15 October 2026
Portugal
No rule found. The page of the poison information centre (INEM) does not say whether its number may or must go in section 1.4. A leaflet hosted by the Portuguese Environment Agency says the unique formula identifier must be on the label and the sheet and that their content must match the notification; no Portuguese rule on the emergency number was found.
Source ↗ · read 15 October 2026
-
Poison centre
Centro de Informação Antivenenos (CIAV)
INEM (National Institute for Medical Emergency)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Public line. The page does not say whether the number may or must go in section 1.4. The leaflet of the Environment Agency also prints it as the CIAV emergency contact.
- Cost:
- Free call according to the page.
Confirmed Source ↗ checked 15 October 2026
Slovakia
National number named. The National Toxicological Information Centre says on its own page (modified 10 September 2025) that listing its emergency number in section 1.4 is, for now, free of charge in Slovakia. The page does not describe it as mandatory and says nothing on own-number or language rules.
Source ↗ · read 15 October 2026
-
Poison centre
National Toxicological Information Centre (NTIC)
University Hospital Bratislava
+421 2 5477 4166, +421 911 166 066
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. NTIC says listing its number in section 1.4 is free of charge in Slovakia for now; the page does not call it mandatory.
Confirmed Source ↗ checked 15 October 2026
Spain
National number named. INTCF is the Spanish body appointed under Article 45 CLP. MITECO (February 2022): for a limited notification the full composition of the mixture must be available through a Spanish-language telephone line, 24 hours a day, and an e-mail address for the INTCF on-call doctors.
Source ↗ · read 15 October 2026
-
Poison centre
Servicio de Información Toxicológica (SIT)
Instituto Nacional de Toxicología y Ciencias Forenses (INTCF)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public
- Languages:
- es
- For section 1.4:
- Named for section 1.4. The page of the Service says it answers people without health training on this number and gives physicians a separate number, and that it is available 24 hours a day, 365 days a year. The ECHA table of 3 January 2024 lists the same number as the national emergency telephone number of the Spanish poison centre.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
Servicio de Información Toxicológica (SIT), line for physicians
Instituto Nacional de Toxicología y Ciencias Forenses (INTCF)
- Hours:
- Hours not stated
- Who may call:
- Health professionals only
- Languages:
- es
- For section 1.4:
- Line for health professionals. Printed on the same page as the public number and labelled for physicians only ("solo para médicos").
Confirmed Source ↗ checked 15 October 2026
Sweden
National number named. The Swedish Poisons Information Centre (GIC) says safety data sheets should list 112 with a request for Giftinformation; companies connected to Kemiakuten may use its number instead. GIC does not plan to charge for use of its number on safety data sheets. The Swedish Chemicals Agency says the sheet should carry the number of the official advisory body, for Sweden GIC, and that the number to list is 112. Neither page states a round-the-clock or language rule.
Source ↗ · read 15 October 2026
National number: 112 · Source ↗
-
Poison centre
Giftinformationscentralen (GIC)
Swedish Medical Products Agency (Läkemedelsverket)
112 (ask for Poison Information), 010-456 6700
- Hours:
- 24 hours, 7 days a week. Acute and less urgent cases round the clock; general and preventive questions on weekdays 9:00-17:00 on the same number.
- Who may call:
- Public and health professionals
- For section 1.4:
- Named for section 1.4. GIC says safety data sheets should list 112 with a request for Giftinformation; it does not plan to charge for use of its number on safety data sheets.
- Cost:
- Free apart from normal telephone charges.
Confirmed Source ↗ checked 15 October 2026
-
Poison centre
GIC healthcare line
Swedish Medical Products Agency (Läkemedelsverket)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Health professionals only
- For section 1.4:
- Line for health professionals. Line for healthcare staff.
Confirmed Source ↗ checked 15 October 2026
-
National helpdesk
Kemiakuten
GIC, funded by the chemical industry
020-99 60 00 (from abroad +46 8 33 70 43)
- Hours:
- Hours not stated
- Who may call:
- Callers not stated
- For section 1.4:
- Named for section 1.4. Advice for rescue services and others involved in chemical accidents. GIC says companies connected to Kemiakuten may list its number on safety data sheets instead of 112; the page read does not describe how a company connects.
Confirmed Source ↗ page dated 1 December 2025 checked 15 October 2026
United States
Rule for transport papers. Shipping papers for hazardous materials (49 CFR 172.604): the number must be monitored the whole time the material is in transport; the person answering must know the material or have immediate access to someone who does; call-back services such as answering machines or pagers do not meet the requirement; if an emergency response information provider is used, the papers show the registrant's name or contract number. This is the transport rule, not the HazCom rule for the safety data sheet.
Source ↗ · read 15 October 2026
-
Poison centre
Poison Help
HRSA (U.S. Health Resources and Services Administration)
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Public
- For section 1.4:
- Public line. A public line that connects the caller to the local poison centre. The page says nothing about use in a safety data sheet or on shipping papers.
- Cost:
- Free and confidential. Interpretation in 161 languages according to the text of the page (a caption on the same page says over 100).
Confirmed Source ↗ page dated 8 January 2025 checked 15 October 2026
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Spill reporting centre
National Response Center
U.S. Coast Guard
- Hours:
- 24 hours, 7 days a week
- Who may call:
- Callers not stated
- For section 1.4:
- Reporting line. Takes reports of oil, chemical, radiological and biological releases into the environment and of rail incidents. The source describes no product or medical advice. EPA also prints a second number, 1-202-267-2675, on its oil-discharge page.
Confirmed Source ↗ checked 15 October 2026
Spotted a wrong or missing number?
Write to [email protected] with the country and the page that shows the correct number. We check it against that page and correct this one.